Customer experience management : a revolutionary approach to connecting with your customers
Hoboken (NJ) : Wiley & Sons, 2003
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Description | Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. - Hoboken (NJ) : Wiley & Sons, 2003. - xiv, 242 p. : ill. b/n ; 24 cm |
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ID file | 1130 |
Permalink | https://ied.infoteca.it/?ids=1130 |
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Library | Inv. | Sec. | Collocation | State | Status | Reservations | |
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Milano - Pietrasanta | 01046 | Marketing e comunicazione | MC 658.812 SCH | Available | In library | None |