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Schmitt, Bernd H.

Customer experience management : a revolutionary approach to connecting with your customers

Hoboken (NJ) : Wiley & Sons, 2003
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Description Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. - Hoboken (NJ) : Wiley & Sons, 2003. - xiv, 242 p. : ill. b/n ; 24 cm
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  • ISBN: 0471237744
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Schmitt, Bernd H.
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Milano - Pietrasanta 01046 Marketing e comunicazione MC 658.812 SCH Available In library None
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